PRIVACY POLICY

CONTACT US

If you have any concerns please email us here, thanks. email: SnowwallEntertainments@gmail.com

THE DATA WE COLLECT

Data you provide us will consist of the following:

  • Contact information (such as name and email address)
  • Player name and password
  • Profile information (such as profile photo)
  • Your messages to the Service (such as chat logs and player support tickets)
  • Other data you choose to give us (such as data to identify a lost account)
  • Data about your account and game progress
  • Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
  • Data about your device, such as device name and operating system, browser type and language
  • Data we collect with cookies and similar technologies (see more below)
  • General location data
  • Precise geo-location data (GPS, with your consent)
  • Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
  • Data we collect from others external companies.

  • Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
  • Demographic data (such as to determine the coarse location of your IP address)
  • Data to fight fraud (such as refund abuse in games or click fraud in advertising)
  • Data from platforms that the games run on (such as to verify payment)
  • Data for advertising and analytics purposes, so we can provide you a better Service
  • WHY DO WE COLLECT YOUR DATA

    To make the Service work. To perform the contract, we process data necessary to:

  • Create accounts and allow you to play our games and use our Service
  • Operate the Service
  • Verify and confirm payments
  • Provide and deliver products and services you request
  • Send you Service-related communications
  • To make the Service more suitable for our players
  • To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to:

  • Update and develop player profiles
  • Develop and improve the Service and player experience
  • Manage our relationship with you
  • Provide social features as part of the Service
  • Customize your Service experience
  • Respond to your comments and questions and provide player support
  • Send you related information, such as updates, security alerts, and support messages
  • Enable you to communicate with other players
  • To show personalized advertisements.

    To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to:

  • Track the content you access in connection with the Service and your online behavior
  • Deliver, target and improve our advertising and the Service
  • To keep the Service safe and fair.

    In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to:

  • Analyze and monitor use of the Service and its social features
  • Moderate chats either automatically or manually
  • Take action against fraudulent or misbehaving players
  • To analyze, profile, and segment.
  • In all of the above cases and purposes, we may analyze, profile and segment all collected data.
  • With your consent.

    With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.

    WHO CAN SEE YOUR DATA

    Apart from us, your data can be accessed by others in the following situations:

    OTHER PLAYERS AND USERS.

    Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

    Other companies and public authorities.

    In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

    We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

    INTERNATIONAL DATA TRANSFERS

    Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

    Access the personal data we hold about you. If you request, we will provide you a copy of your personal data in an electronic format.

    YOUR RIGHTS

    You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.

    COOKIES AND SIMILAR TECHNOLOGIES

    Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

    HOW DO WE PROTECT YOUR DATA

    Security Safeguards.

    In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

    Data retention.

    Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

    AGE LIMITS

    We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

    @SnowWall Entertainments Privacy Policysales@swent.com.au